We're confident you'll love our tea. However, if for some reason it doesn't hit the spot - you can return it. No questions asked and no problems (even if you've already opened the packet). Please contact us first at admin@therabbithole.com.au or 02 9502 2668, arrange return postage and we'll refund the purchase price.


We NEVER collect or store any personal data without your prior knowledge and consent. At The Rabbit Hole Organic Tea Bar Pty Ltd we are committed to you and to protecting your privacy. Please read further for details.

Your IP Address

Your IP address is a unique identifier we use to help diagnose problems with our server and to administer our web site tracking. We also use your IP address to help identify you when you make repeat visits to our site, keep track of your shopping cart contents, and to gather demographic information so that we can see what types of people are interested in our site.


We use a feature on your internet web browser called a “cookie.” A cookie is a small piece of information stored on your hard drive. It assigns a unique identification number to your computer and helps us maintain your preferences to provide a more personalized experience for you. We use cookies to keep track of your shopping cart and to tell us whether or not you have visited our site before.